Donna Whettingsteel
Lead Dental Nurse & Patient Coordinator
GDC No. 119279
As our dedicated Patient Coordinator at Waterside Dental Practice, Donna brings a wealth of experience and a genuine passion for patient care to our team. With a background in both dental administration and patient relations, she plays a vital role in ensuring that every patient receives personalized attention and comprehensive support throughout their treatment journey.
Donna understands that visiting the dentist can be a daunting experience for many people, which is why she strives to create a warm, welcoming environment where patients feel comfortable discussing their dental concerns and treatment options. Donna firmly believes in the importance of patient education and empowerment, taking the time to thoroughly explain procedures, answer questions, and address any concerns to help patients make informed decisions about their oral health.
With her exceptional organizational skills and attention to detail, Donna coordinates treatment plans seamlessly, liaising between patients, dentists, and specialists to ensure that each patient's needs are met efficiently and effectively. Whether it's scheduling appointments, obtaining insurance authorizations, or providing financial guidance, she goes above and beyond to streamline the process and alleviate any logistical burdens for our patients.
She is deeply committed to staying abreast of the latest advancements in dental technology and patient care practices, attending continuing education courses and professional development opportunities to enhance her knowledge and skills. She takes pride in being a trusted resource for our patients, guiding them through every step of their treatment journey with compassion, empathy, and professionalism.
Outside of the practice, Donna enjoys reading and going for long bike rides with her husband in the new forest. She finds that her diverse experiences enrich her ability to connect with patients from all walks of life. Donna looks forward to welcoming you to our practice and supporting you on your path to a healthier, happier smile.